FAQ's

Where do you deliver?

We personally deliver our Dear Boni plants, therefore, delivery is currently limited to Melbourne and the surrounding suburbs. Please refer to the list below to see if we deliver to your chosen destination.

When do you deliver?

We deliver Monday to Fridays (excluding public holidays).

What if no one is home to accept delivery?

We will endeavour to leave your Dear Boni plant in a safe as possible location. If this is impossible re-delivery may incur additional fees.

Do you do same day delivery?

Currently we do not, please place your order before 8pm the night before the day you wish your Dear Boni plant delivered. We are a little more flexible on Thursdays and Fridays, so please get in touch if you have a special request.

    What is the cost of delivery?

    The cost of all plants includes delivery. In instances where we are unable to leave the Dear Boni plant in a safe location, re-delivery may incur additional fees.

      Can I place a large order for a special occasion?

      If you have a special request, we would love to help you out. Please shoot us an email and we can discuss options.

        Why does my plant look different to the one advertised?

        Dear Boni sources its plants from reputable nurseries across Melbourne and Victoria. Whilst we aim to select only the best plants for purchasing, slight variations are inevitable as two plants will never be the same. If you have any concerns about a plant you have received, please get in contact and we will endeavour to rectify the issue. 

          Can I pre-order?

          You definitely can! Just select your preferred date when checking out. 

          Where do you source your products?

          Our plants come from reputable nurseries across Melbourne and Victoria. Decor x Mr Kitly Self-watering pots are sourced from mrkitly.com.au, the Boston Cement Cylinder pot and Pink Ceramic pots are sourced from koch.com.au.